Legal notice

Legal Notice (Specified Commercial Transactions Act)

Seller / Merchant Name: C.A.I
Representative / Operations Manager: Katsuki Nakamura
Address: Suehirocho 1-Chome 2-15-1001, Livio Tower Oita, Oita-shi, Oita, 870-0027, Japan
Phone Number: +81 8039618523
Email Address: katavd0n@gmail.com


1. Selling Price

The selling price for each product is indicated on the respective product page. (Prices are shown inclusive of applicable consumption tax).

2. Additional Fees & Shipping Costs

  • Shipping Fee: A flat rate of 1,000 JPY. Shipping is Free for orders of 5,000 JPY or more.
  • Payment Fees: Convenience store settlement fee of 100 JPY applies if chosen.

3. Payment Methods and Timing

  • Credit Card: Processed and charged instantly upon order placement.
  • Convenience Store Payment (Konbini Pay): Please complete the payment within 5 days of placing your order.
  • Bank Transfer: Please complete the transfer within 7 days of placing your order.

4. Delivery / Shipping Timeline

Orders are processed and dispatched within 7 business days from the date of order confirmation (or receipt of payment for Konbini/Bank transfers).

5. Delivery Method

Shipments are executed safely via our international post and global fulfillment courier services.

6. Returns, Defective Items, and Cancellations

We handle issues immediately in accordance with our store's official Refund Policy. If you receive a defective or damaged item, please contact us right away at our support email for assistance.